Where is your Pickup Location and Welcome Center?
Convenient location

*Please note - If you placed your order on or before April 20th, then your pickup location will be at 5551 Vanguard Street, Orlando, Florida. If you placed your order on or after April 21st, then your pickup location is as follows:

Address of our Pickup Location Operating Hours for our Call Center

Quality Suites Lake Buena Vista
Guest Services - DW Tickets
8200 Palm Parkway
Orlando, Florida 32836
Phone: (407) 353 - 6298
Email: Email us here

Monday to Friday, 8:30 AM to 12:00 AM (midnight) EST.
Saturdays, 8:30 AM to 12:00 AM (midnight) EST.
Sundays, 8:30 AM to 12:00 AM (midnight) EST.


Visit our Welcome Center to Order or to Pickup Operating Hours for Pickup Location

Click Here For: Driving Directions
(you will need a starting address)

Everyday 7:30 AM to 12:00 PM and 2:30 PM to 9:00 PM