Find quick answers to your questions below...
General Questions
Do I have to buy now, or can I walk in and purchase when I arrive?
How do I check unused admissions on my old tickets?
Why should I buy from
Will I be receiving actual tickets, or vouchers to trade-in?
Is DWTickets affiliated with timeshare opportunities?
Shows and Reservations
Medieval Times Reservations?
Polynesian Luau Reservations?
Cirque du Soeil Reservations?
Pirates Dinner Reservations?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong product.
When will my order ship?
Shipping and Returns
How long does shipping usually take?
What are my shipping options?
Where is your Pickup Location and Welcome Center?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
Privacy Policy
Pricing, Billing and Tax
Do I have to pay sales tax?
If I'm ordering my tickets from outside of Florida, is sales tax still charged?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I find my product?
How do I navigate the site?
DW Savers Club
How do I join the DW Savers Club?
Why am I having problems signing up?
Why isn't the coupon code working?
Additional Support
How do I contact you?