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Pricing, Billing and Tax
Do I have to pay sales tax?
  All orders must be charged the appropriate sales tax in accordance with Florida State laws.  Currently, all orders will be taxed at a rate of 6.5%.
If I'm ordering my tickets from outsite of Florida, is sales tax still charged?
  Yes, we must charge all applicable taxes to each order we process. When tickets for a Florida theme park are purchased online, Florida taxes must be charged since the tickets will eventually be used within the State of Florida.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).