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DWTickets


What are my shipping options?
DWTickets Shipping and Returns options

We offer 7 Shipping / Delivery / Pickup options

  1. FREE In Store Pickup: Place your order online, or over the phone, and then come visit us at Orlando's newest and largest Welcome Center. We are located just down the street from Disney World. Being one of largest ticket providers in Orlando, we have the ability to keep a complete inventory on hand to fulfill all of our customers' orders. If you prefer to have hard tickets in hand, then this option is the most convenient and economical method to receive your ticket package. Place your order now, and it will be ready for pickup very soon!
    Cost: FREE! *

  2. Free Online Delivery (E-Tickets): E-Tickets are quickly becoming our most popular form of delivery. However, this option is not yet available with all attractions. Any ticket that includes this option will clearly be labeled "E-Ticket". When purchasing an E-Ticket, no shipping charges will be applied to your order, and the ticket will be delivered by email as soon as your order is processed.
    Cost: FREE!
  3. Hotel Delivery: Our 2nd most convenient delivery method for hard tickets is Hotel Delivery. We make the delivery to your specified hotel the day before your arrival. (We deliver to the majority of hotels in the Orlando area. Please call us at 877-219-9328 if you are unsure whether your hotel qualifies for this option.) Upon checking into your room, simply ask the front desk clerk for your package. Our courier service delivers to hotels seven days a week. After our normal processing time of 24-48 hours within regular business days, all orders are available for following day hotel delivery. Please make sure that the Room reservations are under the same name as the cardholder paying for the tickets.
    Cost: $11.50

  4. UPS: Ground to a U.S. Address : We use UPS Ground to ensure ticket delivery and satisfaction. We ask for 5-7 business days delivery time in order to verify and authorize all billing information. Packages will only be delivered to the credit card's billing address or a verifiable work address for the card holder.
    Cost depends on the delivery address (domestic only: UPS does not deliver to PO Boxes)

  5. UPS: 2 Day to a U.S. Address : We use UPS 2 Day to ensure ticket delivery and satisfaction. Packages will only be delivered to the credit card's billing address or a verifiable work address for the card holder. Please allow 24-48 hours processing time within regular business days.
    Cost depends on the delivery address (domestic only: UPS does not deliver to PO Boxes)

  6. UPS: 2 Day to a Puerto Rico Address : We use UPS 2 Day to ensure ticket delivery and satisfaction. Packages will only be delivered to the credit card's billing address or a verifiable work address for the card holder. Please allow 24-48 hours processing time within regular business days.
    Cost depends on the delivery address (UPS does not deliver to PO Boxes)

  7. International Shipping: We currently offer international shipping to both Canada and the United Kingdom. We will ship your ticket package via UPS. For all customers whom desire this option, please place your order over the telephone with one of our friendly representative at 321-281-4436.
    Cost depends on the delivery address

All of our credit card charging takes place at time of order. Once your credit card has been charged and we have processed your payment and ticket package, no refunds are available.

* If you have elected to pick up your tickets you will need a valid photo ID, Drivers license, Passport or other government issued photo identification. You will also need the credit card used to purchase the tickets and your confirmation number. Tickets will not be released if the name on the ID and Credit card does not match the name used to purchase the tickets, or if the name on the ID does not appear to be the photo of the person retrieving the tickets. Some exceptions will be granted with prior authorization from the purchaser.